Privacy policy

Last updated: January 2026

NoveLang (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information about you is collected, used, and disclosed when you visit or make a purchase from our website.

We collect personal information that you voluntarily provide when you place an order, contact us through a form or email, or subscribe to updates. This information may include your name, email address, shipping address, billing address, and other information necessary to fulfill your request. Payment information is processed securely by third-party payment providers, and we do not store your full payment details.

We also automatically collect certain information when you visit our site, such as your IP address, browser type, device information, pages viewed, and referring URLs. This information is collected using cookies and similar technologies to help us understand how visitors use the site and to improve our services.

We use the information we collect to process and fulfill orders, communicate with you about purchases or inquiries, improve our website and offerings, detect and prevent fraud or misuse, and comply with legal obligations. We do not sell or rent your personal information.

We may share your information with trusted third parties only as necessary to operate our business. This includes payment processors such as Stripe or PayPal to process payments, shipping carriers such as USPS to deliver orders, and website or analytics providers such as Squarespace. These third parties are given access only to the information necessary to perform their services.

Our website uses cookies to enable basic functionality and to understand site traffic and usage. You can disable cookies through your browser settings, though some features of the site may not function properly if cookies are disabled.

Depending on your location, you may have the right to access the personal information we hold about you, request corrections or deletion of your data, and opt out of marketing communications. To exercise these rights, please contact us using the information below.

We retain personal information only for as long as necessary to fulfill orders, comply with legal and accounting requirements, and resolve disputes.

We take reasonable measures to protect your information, but no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted with a revised “Last updated” date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us.